Frequently asked questions

Our headquarters is at 1171 Guinda Court in Camarillo, California. Because most support is handled remotely, where you are doesn't matter.

We serve clients across the United States. Most support is delivered remotely, and our clients range from California to Anchorage, Alaska.

Since August 1987. We were founded in Camarillo, California as Micro Computer Consultants and have been helping businesses get more out of their technology ever since.

You'll work with our team. Every request is logged and handled by a team member, so you get consistent help without waiting on one person. You'll be happy to know that we are a U.S.-based company, and all of our operations and technicians are within the USA.

Call or text 805-833-6680 any time, or use the chat on our website. For help with an issue, email support@allitnet.com and your request is assigned to the first available technician. For new services, pricing, or quotes, email sales@allitnet.com.

Mostly remote support for small and medium-sized businesses: the software your business already uses, onboarding and offboarding staff, and moving data to new equipment.

$175 per person per month. It includes unlimited support by phone, text, chat, or email, plus up to three Tier 2 escalations per person per month.

Tier 1 is our AI-powered representative, available 24/7 to log requests and answer common questions. Tier 2 is a live technician who works on your issue remotely. Tier 3 is an on-site technician visit when hands-on work is needed.

Additional Tier 2 or Tier 3 time for plan members is $200 an hour. Tier 3 on-site visits may also include travel costs.

Yes. One-off support is $250 an hour.

Use the support portal linked at the top of every page, or call or text us and a team member will create one for you.

Call 805-833-6680 and tell us your business is down. We flag it as urgent and a technician calls you back as quickly as possible.

As soon as possible, and within one business day. Urgent outages are prioritized.

Yes. We install Cat 6A cabling (up to 10 gigabits per second), fiber optic cabling, and wireless networks, along with routers and Wi-Fi coverage for offices. Learn more about network cabling.

Yes. Fiber optic cabling is part of our network cabling services, along with Cat 6A and wireless. Fiber capacity can be measured in terabits per second, depending on your equipment. Our team provides a quote for each project.

Every project is different, so our team provides a quote after learning about your space and needs.

Yes. We help businesses put AI tools to work and train their staff to use them. A team member will talk through your goals and provide a quote.

An AI receptionist for local service businesses like plumbers, HVAC, electricians, and contractors. It answers every call 24/7, handles multiple callers at once, books appointments, captures callback requests, escalates emergencies the way the owner wants, records calls, and includes a dedicated business phone number.

$500 a month with a 14-day free trial, $450 a month if you skip the trial and start today, or $4,795 a year paid upfront (about 20% off).

Yes. Call our demo line at 805-507-2384 to hear it answer for a sample heating, air, and plumbing company. Our main line, 805-833-6680, is answered by the same technology.

Check the SMS consent box in the chat window on our website. You'll only receive texts if you opt in, and consent is not a condition of purchase.

Reply STOP to any message. You'll get one final confirmation and no further texts unless you opt in again. Reply HELP for help.

No. No mobile information is sold or shared with third parties or affiliates for marketing or promotional purposes. See our Privacy Policy for details.

Calls may be recorded for quality and training.